CLEANING ESTIMATE FOLLOW-UP MESSAGE PACK
Work Tested — Adapt every bracketed field before sending.

1. CONFIRM RECEIPT
Hi [First name]—this is [Name] from [Business]. I sent the cleaning estimate for [service/property] on [day]. Did it arrive correctly? I’m happy to clarify the scope, price, or available dates.

2. CLARIFY THE SCOPE
Hi [First name], a quick follow-up on your cleaning estimate. The quoted service includes [main scope] and does not include [important exclusion]. Reply with any question before deciding.

3. OFFER SCHEDULING OPTIONS
Hi [First name]—if you would like to move forward with the estimate, I currently have [option one] or [option two] available. The appointment is not reserved until we confirm the final date.

4. AFTER A WALKTHROUGH
Thank you for meeting with me about the cleaning. The estimate reflects [frequency], [main priorities], and [important condition]. Please tell me if anything we discussed is missing.

5. EXPIRATION REMINDER
Hi [First name], the estimate sent on [date] is valid through [date]. If you need more time or the scope has changed, reply before then and I can review it.

6. FINAL FOLLOW-UP
Hi [First name]—I’m closing the loop on the cleaning estimate for [service/property]. If you are still deciding, reply and I’ll keep the conversation open. Otherwise, no response is needed.

7. CUSTOMER DECLINES
Thank you for letting me know. I’ll close the estimate and release the tentative availability. If your needs change later, you are welcome to request an updated quote.

Keep a record of the estimate status, last contact date, next action, and final result. Follow applicable communication rules and honor requests to stop contacting a customer.